The Tom Ferry Podcast Experience cover image

Train Only A-Players with the Perfect Onboarding Process | Team Builders

The Tom Ferry Podcast Experience

00:00

The Single Biggest Mistake You Made Early on in Your Onboarding Processes?

Training wasn't strong enough, for sure. I'm definite expecting too much follow upits to think that a human being is going to be able to follow up forever with a lead. Yes, i'm underestimating how important im the languages. We listen to all their calls now. And even if you're in script training, what you do live could be different. They get scored on those. So kind of listening to that, making sure they're actually saying the right things. Just make a connection, y right? It's another humans it's not a lead. It's another human being. Try and make connection with em. Now, if there's something else, let's educate

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app