
Firing a Client
2Bobs—with David C. Baker and Blair Enns
00:00
Is It OK to Be Caustic?
There needs to be this gap, this space between the moment you decide to do it and the emotions that you're experiencing. You need to diffuse emotionally in that space. There are a few s when i think it's ok to be pretty caustic if this person needs a complete slap in the face,. Maybe they need a real one too, but just because you've got nothing to lose at this point. And there's a really good chance that most of the people in this person's life see the situation just like you do, but they have too much to lose to be as honest with them as you do. If it's an abusive client, you can't be the only one
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