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Focus Superpowers with Nir Eyal & James Currier

The NFX Podcast

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The Hooked Model: A Diagnostic Tool for Customer Retention

There's four steps to the Hooked Model and five fundamental questions you have to ask. The trigger, there are two types of triggers. We have external triggers and we have internal triggers. Action phase is defined as the simplest behavior done in anticipation of a reward.

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