The Key to Customer Success Is Speaking to Customers

i like the positionin of sprig in the sandsack, moving at the speed of product to day. We spend weeks or months lat putting together these elaborate projects to try and deliver insighta ded the position i come from in this. But really, what you need to be doing is speaking to customers. I think any company today with that shift of continuous deployment. Eurosene companies uno deploy mshureat avrio daily weekly. Companies at scale like facebook are deploying every hour, and even every minute in many cases. And so if you look at this acceleration of deployment and development, hat is always on nature versus research. You see this tension between research and product that will only