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80. What's Essential: Crucial Conversations with Joseph Grenny
The Greg McKeown Podcast
How to Make It Safe to Talk About Anything to Most Anyone
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The first step is for people just to understand the difference between facts and stories. How do you make it safe to talk about almost anything to almost anyone? Most of us believe that they can predict the likely outcome of a crucial conversation based on its content. The controlling variable for the success or failure of your crucial conversation is not how risky the issue is.
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