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#506 - Elizabeth Stokoe - The Science Of Analysing Conversations
Modern Wisdom
Is There a Better Question to Ask Someone Than, Hi, How Are You?
How does the call taker hear that as a genuine request for healph? Especially since actually one of the tasks that the sa, the police a call takers have to do is figure out a from all those potential nuisance calls. But they can figure it out pretty quickly. What is a better question to ask somebody than, hi, how are you? It depends what you what you want to do. And if the sailes person's any good, they're hearing, oh, this person doesn't want to do small talk with me, and they just cut the chase. Whereas i've got some really crint worthy calls where people still say, oh, and how's the weather
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