4min chapter

UX Research Rundown cover image

E006 - A’verria Martin, Chief of Staff, Head of Research Operations and Strategy at ServiceNow

UX Research Rundown

CHAPTER

How Do You Get Buy In?

In the beginning, it's really about feeling like you have a seat at the table and having people want you to partner with them. And I think that the way that you get buy in over time is by demonstrating value to few. Once you start working closely with product management close with design very closely with engineering, you start supporting them in building profound insights for your customers.

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