Episode 259: Designing Services vs Products with Justin Zalewski
UI Breakfast: UI/UX Design and Product Strategy
00:00
Are You Overcoming UX Challenges Every Time?
A lot of times the challenge is not the UX part of it, at least not in the way that we typically think of UX. The challenge is in the change management and the people side of things like how do we make this happen? You know, even if we know what we need to do. And so I think change management is one of those, you know, kind of invisible parts of the UX process that we don't learn about in school.
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Transcript
