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Does Kindness Matter In Business? Today, Yes, More Than Ever.

The Josh Bersin Company

CHAPTER

Navigating Uncertainty with Kindness in the Workplace

This chapter explores the impact of automation and AI on job roles, highlighting the fear and ambition that workers experience amidst these changes. It advocates for kindness, empathy, and active listening to create supportive workplace environments, illustrated through personal anecdotes of effective management.

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