To The Point - Home Services Podcast cover image

Why You Don't Need More Website Traffic to Grow Your Trades Business

To The Point - Home Services Podcast

CHAPTER

Maximizing Business Growth Through Effective Phone Engagement

This chapter explores the critical role that answering phone calls plays in growing a trades business. It emphasizes the need for dedicated personnel and knowledgeable customer service representatives who understand lead costs to improve booking rates and client engagement. Additionally, the discussion covers proactive communication strategies and mapping the customer journey to enhance conversion rates and streamline operations.

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