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136. Creating value with M&A: A conversation with XPO CEO Brad Jacobs

Inside the Strategy Room

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How to Optimize and Improve Technology Infrastructure in M&A?

The XPO executive says integration is a big part of the company's M&A strategy. He and his team were careful to be respectful when they bought new companies, he says. They asked questions that would help them get buy-in from people in the field about their vision for the business, he adds. "It always impresses me how when you take the time to ask the people whose company you just bought, the volume of high quality responses"

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