Guild Mortgage CMO Adam O’Daniel on building a high-performing marketing team
HousingWire Daily
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Prioritizing Kindness in Hiring Practices
The chapter explores how a gas station chain focuses on hiring employees who naturally exhibit care and kindness, emphasizing the importance of selecting individuals with inherent friendliness and empathy. It delves into the impact of having a caring and friendly staff on customer experience and discusses the crucial role of leaders in fostering a high-performing team culture.
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