27min chapter

The Art of Charm cover image

Next Level Listening (The Ask Approach) | Jeff Wetzler

The Art of Charm

CHAPTER

Enhancing Communication through Effective Questioning and Active Listening

The chapter delves into the art of effective questioning and listening, highlighting the importance of striking a balance in asking questions, listening actively, and interpreting beyond mere words. It emphasizes the necessity of expanding listening skills to include understanding emotions and actions in addition to content. Strategies like the 'doorknob moment' from psychotherapy are discussed, urging to delve deeper by encouraging further sharing and not settling for the initial responses.

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