2min chapter

The Community Experience cover image

The Pandora’s Box of Customer Experience with Nick Glimsdahl

The Community Experience

CHAPTER

Great Resignation

i feel like we don't talk enough about the humanity of the employee. i've spent a lot of time in offices where i really needed to not be there, maybe just because i was tired,. and being there probably made me less productive cause i couldn't take care of my needs. I think the one thing that organizations fail to do, or even people just in general, sometimes when they just think that they're shouting at a social media platform instead of another human, they will have more nasty grams towards them. And i think the same is true when you interact with somebody on a channel, with an organization. Know, maybe there should just be a picture of that other person on the

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