How to Succeed at Customer Success (Nick Mehta, CEO of Gainsight)
B2BaCEO (with Ashu Garg)
00:00
How to Scale a Crowd-Based Company
Amazon's culture is customer centric and value-based. How did you go through that process of defining a culture? And how has that evolved from the crowd phase early on to scaling now? Totally. I think values have to come from the founder, CEO, whoever is in charge.
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