Navigating Influence and Advocacy in Personal and Professional Dynamics

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The chapter explores the discomfort individuals face when advocating for themselves, regardless of their success level, based on insights from students' secret journals. It discusses the contrast in comfort between work-related influence and personal interactions, along with anecdotes about the challenges of requesting favors or expressing concerns. The chapter emphasizes the value of creating positive and mutually beneficial experiences by making things easy for others and focusing on improving their well-being.

Zoe Chance shares heartwarming, powerful, and practical advice for building relationships and getting people to say yes to you.

— YOU’LL LEARN —

1) The one thing that motivates people more than money

2) How to exude more warmth and likability

3) The one question that helps you get along with anyone

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— ABOUT ZOE —

Zoe Chance is a writer, teacher, researcher, and climate philanthropist. She’s obsessed with the topic of interpersonal influence and her science-based book is called Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen. It is being published in more than 20 languages. Zoe earned her doctorate from Harvard and now teaches the most popular course at Yale School of Management (Mastering Influence and Persuasion). Her research is published in top academic journals and covered in global media outlets. She speaks on television and around the world, and her framework for behavior change is the foundation for Google’s global food policy. Before joining academia, Zoe managed a $200 million segment of the Barbie brand, helped out with political campaigns, and worked in jobs like door-to-door sales and telemarketing. She lives with her family in New Haven, CT.

• Book: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen

• Website: ZoeChance.com

— RESOURCES MENTIONED IN THE SHOW —

• Tool: reMarkable 2

• TED Talk: What is in Your Heart? | Lalin Anık | TEDxCharlottesville

• Book: The World According to Star Wars by Cass Sunstein

• Book: The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, Rick DeLisi

• Book: The Luck Factor by Richard Wiseman

• Book: Love Does: Discover a Secretly Incredible Life in an Ordinary World by Bob Goff

— THANK YOU SPONSORS! —

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