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#44 Making millions from Parts & Service, Dealership incentives, Economic concerns, Record profits and Daryl’s favorite auto franchises | Daryl Kenningham, CEO at Group 1 Automotive

Car Dealership Guy Podcast

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Introduction

This chapter explores the importance of service departments in maintaining customer relationships and raises questions about how OEMs will handle long-term customer service needs if they bypass dealers in car sales. It also features the CEO of Group 1 Automotive and their strategies for maximizing dealership parts and service, incentives, and profitability.

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