How Do We Use Disarming and Avoid Unexpressed Emotion?

David Perry: How do we use disarming and avoid unexpressed emotion? He says sharing your own feelings is a part of it. But if you act out your angry feelings with sarcasm, defensiveness, arguing, put down, it will escalate. Perry: If you share your feelings while using stroke and disarming and empathy, then it can make your communication far more human and deep and real.