The Human Touch in Virtual Communication

Andrew Brodsky shows how to sharpen your virtual communication skills. 

— YOU’LL LEARN — 

1) What your emails and texts say about you 

2) The PING framework for efficient virtual communication 

3) Why in-person meetings aren’t always better 

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— ABOUT ANDREW — 

Andrew Brodsky is an award-winning professor, management consultant and virtual communications expert at the McCombs School of Business at The University of Texas at Austin. Poets&Quants selected Andrew as one of the “World’s 40 Best Business School Professors Under 40.” He is an expert in workplace technology, communication and productivity and serves as the CEO of Ping Group. Andrew earned a PhD in organizational behavior from Harvard Business School and BS from The Wharton School. He currently lives with his wife and two rescue dogs in Austin.

• Book: Ping: The Secrets of Successful Virtual Communication 

• LinkedIn: Andrew Brodsky 

• Website: ABrodsky.com 

— RESOURCES MENTIONED IN THE SHOW — 

• Book: Hex Kitchen by Stephanie Fazio 

• Sketch: When a Text Conversation Goes Very Wrong - Key & Peele 

• Email Urgency Bias (Research): "You don’t need to answer right away! Receivers overestimate how quickly senders expect responses to non-urgent work emails" by Laura Glurge and Vanessa Bohns

— THANK YOU, SPONSORS! — 

• Earth Breeze. Get 40% off your subscription at earthbreeze.com/AWESOME

• BambooHR. See all that BambooHR can do at bamboohr.com/freedemo

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