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#375 - Jesse Tinsley - CEO @ Employer.com - Rescuing Bench, TikTok Purchase?, Battle Tested Acquisition Playbook

The Fort

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Navigating Crisis and Rebuilding Trust

This chapter explores the intense challenges faced during a last-minute business deal and subsequent data loss incident. The team emphasizes the importance of swift communication and empathy in managing customer frustrations and restoring trust. Additionally, it reflects on the complexity of rehiring employees and fostering a committed workforce in a financially stable environment.

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