2min chapter

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Episode 305: Part 1: Improve Your Client Onboarding with Dr. Brittaney Cook

Gym Business - Business for Unicorns Podcast

CHAPTER

Using Text Message Automations and Proactive Customer Service in Client Onboarding

Exploring the use of text message automations to provide clear instructions and prevent future work, drawing a parallel to proactive hospitality. Highlighting the significance of touch points before client arrival and discussing the trial period at the gym.

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