When people make a decision, when they evaluate you, that evaluation is inherently comparative. The first thing we look for are what I call better than cues. Our minds are extremely capable, but also extremely cheap. We want to make a decision investing the least amount of mental capacity possible.
*This episode of Think Fast, Talk Smart recently won "Best Business Podcast Episode" at the 2023 Webby Awards.*
“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, a professor of marketing at Stanford Graduate School of Business. “That’s critical to create an environment where communication is effective.”
In this podcast episode, Levav sits down with podcast host Matt Abrahams to talk about how to lead from home and how to foster an environment for creativity, innovation, and collaboration.
It’s not just maintaining a company culture, it’s about establishing what that culture is online, Levav says. “How can you encourage those serendipitous conversations that tend to happen in person?”
Connect: