I think primary care is the single most impactful lever we have to improve population health. And it's still massively underutilized and massively under invested in. Humana has been very public about its primary care group launching 35 to 40 new clinics a year. We're taking an approach of both filling in in markets where we've already started with additional centers and then finding new states and communities that need this type of care.
Today, we’re excited to get to know Vivek Garg, CMO and SVP of Primary Care for Humana. Vivek currently leads national clinical strategy and excellence, care model development and innovation, and the clinical teams for Humana's Primary Care Organization (CenterWell Senior Primary Care and Conviva Care Center) as Chief Medical Officer (CMO), serving over 240,000 seniors across the country.
In this episode, Vivek shares his incredible journey from joining as the first medical director of One Medical and Oscar Health to serving as the CMO and CPO of Caremore to leading Humana’s Primary Care group, technology’s role in combating burnout, and tactical advice on working with larger health plans like Humana and tips on how to sell your first pilot (hint: it is not to sell your product at freemium).