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14min chapter
Phil M Jones | Knowing Exactly What To Say In Any Situation
The Ideal Day Podcast
Effective Communication Skills and Asking Good Questions
They discuss the importance of effective communication skills and the power of asking good questions and listening. They emphasize the value of following up in conversations and how using the phrase 'I'm guessing you haven't got around to it' can help turn the conversation by allowing the other person to save face and creating a feeling of indebtedness.
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