11min chapter

The AI in Business Podcast cover image

Facing Retail Challenges in the Era of Generative AI - with Alan Boehme of H&M

The AI in Business Podcast

CHAPTER

The Changing Relationship of the Younger Generation with In-Person Experiences

The chapter explores the impact of technology on the younger generation's preferences for in-person experiences, discussing trends in brick and mortar spaces and the expectations of consumers for brands to be more digital. It also mentions the use of augmented reality and music in shopping experiences, the rise of TikTok, and the potential impact of VR headsets.

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