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Ellen Langer: The Mother of Mindfulness

Guy Kawasaki's Remarkable People

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Exploring Empathy and Understanding in Business and Personal Relationships

This chapter explores the concept of empathy and its importance in fostering mutual understanding and prosperity. Examples from Toyota and Martin Lindstrom are used to illustrate the idea of 'go and see' and 'go and be', emphasizing the importance of valuing and recognizing the abilities and contributions of others.

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