Using Busyness as a Proxy for Productivity

If you're using busyness as a proxy for productivity, then these behaviors can seem crucial. This mindset is not necessarily irrational; some jobs really do depend on such behavior. But extracting value from information is an activity that's often at odds with busyness and supported by it. As we'll see next, even those who have a clear understanding of what it means to succeed in their knowledge work job can still be lured away from depth.