Shep Hyken on getting customers to come back again and again
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
Shep hiken is a omer upport expert. He has decades of experience helping companies build loyal relationships with their customers and employees. Shep delivers what might just be the shortest customer's speech in history. What are those two words and why are they so important? That's all coming up. It's a really interesting chat, which we hope you'll enjoy.
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