4min chapter

On Brand with ALF & Rory Sutherland cover image

How Oven Chips Changed the Insurance Industry - Jimmy Williams of Urban Jungle

On Brand with ALF & Rory Sutherland

CHAPTER

How Did You Respond to the Pandemic?

Average k family spends more on insurance per year than a alcohol and cigarettes put together. The other interesting thing is, you actually doubled your customer bas during the pandemic. People are less able to deal with financial shock when they hit a recession. They're worried that their jobs may not be as secure anymore. And so people can't go for reassurance from an insurance company like A&E. It's always veryrecessionres am.

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