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5 things I learned from psychology experts in 2022
Nudge
What's the Biggest Loss in Business?
A South Korean online beauty retailer tested different types of notes on 1,232 customers. Customers that received a handwritten note spent two times more than those who received no note. People in their 20s have about equal numbers of regrets of action and inaction. But people in their 30s have more inaction regrets than action regrets.
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