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11min chapter
HR for Communities with Sara Jane Hess, SPHR
The Community Experience
Navigating Legal and HR Issues in Community Management
This chapter discusses the considerations from a business and HR ops perspective when handling conflicts within a community, including legal, compliance, and PR issues. It emphasizes the importance of communication, community guidelines, and avoiding discrimination. The chapter also highlights the challenges of dealing with human interactions and emphasizes the need for professionalism and creating a safe environment.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode