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19min chapter
#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
The Art of Negotiation and Communication
This chapter explores the intricate dynamics of negotiation, focusing on implementation, fairness, and the importance of empathy. Personal anecdotes and practical examples highlight the significance of communication techniques like labeling and mirroring in enhancing relational dynamics. Additionally, it addresses the profound effects of tone and body language, illustrating how they shape our interactions and connections with others.
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