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21min chapter
#32 Will the dealership survive, Where she's investing big, Tech's biggest challenges in the dealership, Vulnerable leadership | Barb Edson, Chief Marketing Officer, CDK Global
Car Dealership Guy Podcast
Challenges and Inefficiencies in the Automotive Industry
The speaker discusses the challenges and inefficiencies observed in the industry, including fragmented consumer experiences and broken workflows. They highlight the need for improved user interfaces and the refresh of their CRM application. The chapter explores the integration of different applications to create a seamless workflow and emphasizes the importance of employee productivity and consistent consumer experiences.
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