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What Retailers Should Plan For This Holiday Season

What It Means: A Forrester Podcast

CHAPTER

Balancing Holiday Retail Strategies

This chapter explores effective strategies for retailers to manage holiday spending without over-relying on aggressive sales tactics. It emphasizes the significance of purpose-driven marketing, strong returns management, and loyalty programs to enhance customer engagement and retention. Additionally, the discussion covers the challenges and opportunities presented by retail media networks, social commerce, and innovative marketing channels as brands navigate the evolving retail landscape.

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