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Retailing in a Time of Mass Distraction with Andrea Dorigo, Adidas Head of Global Retail

Remarkable Retail

CHAPTER

Macy's Challenges and Luxury Strategy

The chapter delves into Macy's earnings report, analyzing the decline in sales and profits along with the reasons behind it. It discusses Macy's unique operating model, recent strategic announcements, rejection of a takeover bid, and its shift towards the luxury market. The conversation also contrasts Macy's challenges with the success of off-price retailer TJX, emphasizing the importance of a distinct customer-centric approach in the retail landscape.

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