Manage customer expectations explicitly

Most business owners obsess over getting customers, and then give almost ZERO thought to keeping them. Don't be one of those people.

In this episode, Dan Kennedy and Bill Glazer expose the high cost of customer churn, reveal the real reasons customers vanish and deliver 7 no-fluff strategies for turning one-time buyers into loyal lifetime customers . From avoiding the lazy trap of price competition to engineering real engagement, this episode is part 1 of a masterclass in building customer allegiance that actually pays (big time).

MagneticMarketing.com NoBSLetter.com