DEEP WORK - Commented Book
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The Impact of E-Mail Habits on the Bottom Line
Harvard Business Review writer Tom Cochran conducted an experiment on employees' e-mail habits. He found that Atlantic Media was spending well over a million dollars a year to pay people to process e-mails, with every message sent or received tapping the company for around 95 cents of labor costs. Even though we abstractly accept that distraction has costs and depth has value, these impacts are difficult to measure.
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