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173: Life Has Lifed You, with Mark Metzger
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How to Do a Refund in a Lawyer's Office
I think there's any task you're ever going to do again. It's worth documenting so that somebody else can do it the next time. Make movies about what you're doing on your computer screen and other people can play the movie and follow along with you to do the task. I have lately started on my team using the Loom for that because it just saves it to the web.
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