Ep18. User Research with AI and UX for Public Services with Mike Green
Experience Designed
00:00
AI in User Experience: Balancing Innovation and Tradition
This chapter explores the integration of artificial intelligence in user experience design and research, focusing on the challenges and opportunities it presents. The speakers discuss the need for careful experimentation, emphasizing the importance of human oversight to ensure the accuracy and reliability of AI-generated insights. As they examine the evolution of AI tools, they highlight the balance between leveraging technology and maintaining essential research skills in the UX field.
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