5min chapter

VUX World cover image

We rebuilt our whole platform around LLMs: Sylvain Perron, CEO, Botpress

VUX World

CHAPTER

The Future of Customer Support

Front engineering is getting so good that fine tuning might completely disappear for front engineering given large enough context sizes and probably more precise knobs. I'm pretty sure that you'll have like GPT-4 level capability with like 100k context size with the price and speed of the current turbo API within the next, you know, two, three months, right? Given that, the things you can build are completely mind-blowing, way ahead of all the platforms you've seen. So which platform do you need? What capabilities would you expect from your platform given those advances? And that's exactly what we're working on today. turns out that customer support is really not a difficult task to

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