HW036: eduroam Visitor Access (eVA): Simplifying Campus Guest Wi-Fi Access
The Everything Feed - All Packet Pushers Pods
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Enhancing Guest Access: Success with New Service Desk Implementation
This chapter explores the rollout of a new service desk system designed to simplify account creation for faculty and staff, addressing issues from the older system. It highlights the successful testing of this system at a major IT security conference, where user satisfaction and seamless access were prominently featured.
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