Examining Warning Signs and Customer Service Challenges in a Company

Radar is back with its exciting first episode! Join your host, Steven, as we delve into a summer filled with adventures and discoveries. Get ready to say yes to a captivating invitation from Peter Hinssen, where we explore the sizzling topic on every CIO's plate: Content Science. Pascal Coppens will bring you peace of mind amidst the storm of troubling news about China's economy, while Julie Vens-De Vos reveals her surprising love for the Barbie movie.

Steven will stir things up by dissecting the good, the bad, and the ugly in CX this summer. The #nexxworks crew will take you on a journey from Mattel to Patagonia, from OpenAI (of course) to Tesla. Join them in exploring topics like the present and future of telemarketing, the need for talent strategy, the evolution of social consciousness ("woke"), and demographics: find out if, and why, China's population is expected to change significantly.