The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Pioneer: Highlights from Intercom's first ever AI customer service summit

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

From Dream to Reality: The Inevitable Rise of AI

This chapter draws parallels between the historical evolution of electricity and the current development of artificial intelligence. It emphasizes the bureaucratic challenges and societal shifts faced in the early stages of AI, highlighting that while changes may not be apparent now, significant advancements are on the horizon.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app