5min chapter

Secret Leaders with Dan Murray-Serter & Chris Donnelly  cover image

Why 50% of A&E visits are avoidable and how to solve the social care crisis - Cera Co-Founder Dr Ben Maruthappu

Secret Leaders with Dan Murray-Serter & Chris Donnelly

CHAPTER

The Challenges in Healthcare

When I was a doctor working in the NHS, what I was impressed by is the amount of goodwill. People really invest so much of their personal time, effort and energy to ensure patients are looked after. They're always going above and beyond and it is inspirational. There are daily acts of heroism in the hospital that I was working in but across the country as well. The challenges though are the NHS at that point, so this is going back to 2013. We had already been through a few years of funding challenges because we were coming out of the economic crisis. That was coupled with more demand for services than ever before given the aging population with more long-term conditions. Waiting times were getting

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