4min chapter

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Think Customers Hate to Wait? Think Again.

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CHAPTER

Operational Transparency in Marketing

The illusion of labor is everywhere, by the way. It's why dominoes have added a peats atracker to show what stage your peter is at. And it's also why five gives leave sacks of potatoes at their store entrance. Would operational transparency increase the number of listeners for this very show, for nudge? So i decided to run a test. I created two different rediads. Youa see the ads in the show notes. People were more likely to click on the one that talked about all the time i'd spent making the episode.

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