Avoid Asking 'Why'—Use 'What' Instead

Did you know that by asking better questions, you get better answers and better results from negotiations, as well as conversations? Learn what the 2 best questions are, and why these 2 questions work almost magically in negotiations as well as in conversations - including those with spouses, children, and colleagues. 

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. 

Alex Carter is Director of Columbia Law School’s Mediation Clinic. Her Wall Street Journal bestselling book is Ask For More.