3min chapter

How To Succeed In Product Management | Jeffrey Shulman, Red Russak & Soumeya Benghanem cover image

75: User Personas

How To Succeed In Product Management | Jeffrey Shulman, Red Russak & Soumeya Benghanem

CHAPTER

Product Managers - Who Develops the Personas?

Sarata is a senior product manager working at Microsoft. She has over 10 years of experience working at Microsoft prior to did her B school back in India and then had worked on various products, internal customers, as well as external customers. Sarata: "Our main function or main responsibility if you see is to get into the shoes of a customer"

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