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Matt Young - Using Customer Feedback to Make Better Decisions
Brave UX with Brendan Jarvis 🇺🇦
The Importance of Critical Feedback
"When you make a big change, you're going to have to like iterate on it right away and take some of that feedback," he says. "I think there's probably a curve when you do major interface changes ... But you need to do that to make them much, much better in the end" He adds: "Badly formed feedback is not a good thing for us."
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