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22min chapter
Tonality in Sales | Jeremy Miner | 30MPC Hall of Fame
30 Minutes to President's Club | No-Nonsense Sales
Mastering Tone in Sales
This chapter explores the critical role of various tonalities in sales conversations, particularly the curious tone which helps disarm cold call prospects. It highlights the psychological impact of tone over scripted language, emphasizing how emotional connections can be fostered through vocal techniques. The discussion includes practical examples of five key tones—curious, confused, concerned, challenging, and playful—and their strategic use in enhancing engagement and addressing client objections.
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