Episode 167 - "Be Amazing or Go Home!" w/ Shep Hyken
The Vacation Rental Manager's Podcast with Sarah and T
Creating a Culture of Excellent Customer Service
The host introduces Shep Hyken, chief amazement officer at Shepherd Productions, and they discuss the importance of customer service culture and proactive problem-solving. They also highlight the value of actively engaging with content and being better than average to provide exceptional service.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
